Last Updated: May 20, 2026

Effective Date: May 20, 2026

Jurisdiction: State of Texas, Harris County

Business Entity: Parkway Roofing LLC

Principal Location: Houston, Texas

PREAMBLE AND INTRODUCTION

Welcome to Parkway Roofing LLC. By accessing, browsing, or utilizing our website, submitting inquiries through our digital contact forms, requesting estimates, or engaging our team for construction and roofing-related services, you acknowledge that you have read, understood, and agree to be bound by these comprehensive Terms and Conditions. These terms govern all interactions between Parkway Roofing LLC (“Company,” “we,” “us,” or “our”) and any individual, property owner, business entity, or representative (“Client,” “you,” or “your”) who utilizes our digital platform or engages our professional roofing services throughout the Houston and Harris County metropolitan area.

Parkway Roofing LLC was established in Houston, Texas, in 2015, building upon three decades of foundational experience in the roofing and construction industry. Our leadership, under Owner Gene Ysidron Sr., brings a legacy of disciplined craftsmanship, strict professionalism, and community-focused service that began in Miami, Florida, and continues today in Texas. Our mission remains steadfast: to provide homeowners and commercial property managers with reliable, high-quality roofing services that protect and enhance their properties. These Terms and Conditions are designed to ensure transparency, establish clear operational expectations, protect the rights of all parties, and maintain the BBB A+ standard of excellence that defines our company culture.

Please review this document thoroughly. If you do not agree with any provision contained herein, you must discontinue use of our website and refrain from engaging our services. Continued use of our digital platform or submission of a service request constitutes your explicit acceptance of these terms.

ACCEPTANCE AND SCOPE OF TERMS

These Terms and Conditions constitute a legally binding agreement between you and Parkway Roofing LLC. They apply to:

  • All visitors who access, navigate, or interact with our website, digital content, forms, and downloadable resources.
  • Any individual or entity that requests a roofing estimate, consultation, or project assessment.
  • All written, verbal, or digitally executed service agreements, contracts, and change orders issued following initial consultation.
  • Post-project warranty claims, maintenance inquiries, and follow-up communications.

By proceeding, you confirm that you are at least 18 years of age, possess the legal authority to enter into binding agreements, and hold either ownership or authorized decision-making capacity for the property in question. If you are acting as an agent, property manager, or contractor on behalf of a property owner, you must possess documented authorization to commission roofing, gutter, siding, or interior/exterior construction services.

These terms are supplemental to any specific written contract executed for a particular project. In the event of a conflict between these general Terms and Conditions and a signed project-specific agreement, the terms of the signed contract shall prevail to the extent of the conflict, provided such conflict does not violate applicable Texas state law or public policy.

DEFINITIONS

To ensure clarity and prevent ambiguity, the following definitions shall apply throughout this document:

  • “Roof” refers to any residential or commercial roofing system, including but not limited to asphalt shingles, metal roofing, tile, flat roof membranes, underlayment, flashing, ventilation systems, and associated structural components.
  • “Professional Roofing Services” encompasses all labor, materials, supervision, engineering consultation, permit acquisition, installation, repair, replacement, carpentry integration, gutter installation, siding work, and related interior/exterior construction tasks performed by Parkway Roofing LLC or its authorized subcontractors.
  • “Estimate” or “Quotation” means a preliminary, non-binding approximation of project costs based on visual inspection, client-provided information, or standard industry pricing matrices. Estimates are subject to change upon detailed assessment, material availability, and structural evaluation.
  • “Contract” or “Service Agreement” refers to a finalized, signed document outlining the precise scope of work, materials, pricing, payment schedule, timeline, warranties, and legal responsibilities for a specific project.
  • “Change Order” denotes a written amendment to an existing contract that modifies scope, materials, timeline, or cost, requiring mutual written consent before execution.
  • “Force Majeure” includes unforeseeable circumstances beyond reasonable control that prevent or delay performance, including but not limited to severe weather events, hurricanes, floods, pandemics, supply chain disruptions, labor shortages, governmental restrictions, or acts of nature.
  • “Warranty” refers to written guarantees covering manufacturer defects, material performance, and workmanship standards, subject to the specific terms outlined in Section 11 of this document.

WEBSITE USE, INTELLECTUAL PROPERTY, AND DIGITAL CONDUCT

Our website serves as an informational and communication platform designed to educate homeowners, showcase our professional roofing services, and facilitate initial contact. All content, including text, imagery, project galleries, service descriptions, logos, trademarks, and digital assets, is the exclusive intellectual property of Parkway Roofing LLC unless otherwise explicitly credited. Unauthorized reproduction, distribution, modification, or commercial use of any website content without prior written consent is strictly prohibited.

You may use our website for personal, non-commercial purposes, including reviewing service offerings, reading project histories, submitting contact forms, and requesting estimates. You agree not to:

  • Utilize automated scraping tools, bots, or crawlers to extract data from our website.
  • Submit false, misleading, or fraudulent information through contact forms or estimate requests.
  • Use our digital platform to transmit viruses, malware, or disruptive code.
  • Misrepresent property ownership or project scope to obtain estimates or services.

Parkway Roofing LLC reserves the right to restrict or terminate website access for any user who violates these provisions. We do not guarantee uninterrupted, error-free, or secure website operation, and we are not liable for temporary downtime due to maintenance, server issues, or third-party hosting limitations.

SERVICE OFFERINGS AND SCOPE OF WORK

Parkway Roofing LLC provides comprehensive exterior and structural improvement services tailored to residential and commercial properties across Houston and Harris County. Our core service categories include, but are not limited to:

  • Complete Roof Replacement: Full tear-off and installation of new roofing systems, including decking inspection, underlayment replacement, flashing integration, and ventilation optimization.
  • Roof Repairs: Targeted fixes for leaks, storm damage, missing shingles, flashing failures, and structural wear.
  • Roofing with Carpentry Integration: Replacement or reinforcement of roof decking, fascia, soffits, and structural supports as necessary to ensure a stable, code-compliant foundation.
  • Gutter Systems: Installation, repair, and replacement of 4-inch, 5-inch, and 6-inch seamless and sectional gutter systems, including downspouts, guards, and drainage optimization.
  • Exterior Siding: Installation and repair of vinyl, fiber cement, wood, and engineered siding materials to enhance weather resistance and curb appeal.
  • Interior Work: Limited interior restoration services related to water damage mitigation, drywall repair, ceiling replacement, and structural moisture remediation directly resulting from roofing failures.

Services not explicitly listed in a signed contract are considered outside the scope of work and will require separate evaluation, pricing, and approval. We do not perform unrelated construction trades (e.g., full kitchen remodeling, electrical rewiring, plumbing replacement) unless specifically contracted and executed through qualified, licensed subcontractors under direct Parkway Roofing LLC supervision.

ESTIMATES, PRICING, AND THE “ROOFING PRICED RIGHT” COMMITMENT

Parkway Roofing LLC operates under a transparent pricing philosophy summarized by our commitment to providing Roofing priced right. This means we strive to deliver competitive, fair, and accurately scoped estimates without hidden fees, inflated markups, or misleading promotions. However, all estimates remain preliminary until a comprehensive property assessment is completed.

Estimates are valid for thirty (30) calendar days from the date of issuance. Pricing may be adjusted if:

  • Hidden structural damage, rot, or code violations are discovered during tear-off.
  • Material costs fluctuate due to supply chain volatility, manufacturer price adjustments, or market conditions.
  • Client-requested upgrades, alternative materials, or design modifications are introduced after estimate approval.
  • Permit fees, municipal inspections, or engineering requirements change post-estimate.

We provide detailed line-item breakdowns for labor, materials, disposal, permits, and ancillary services. All pricing discussions are documented in writing. We do not charge for initial consultations, but diagnostic assessments requiring specialized equipment (e.g., infrared moisture scanning, structural engineering reports) may incur nominal fees, clearly disclosed in advance.

Parkway Roofing LLC will never pressure clients into immediate decisions. We encourage homeowners to review estimates thoroughly, compare options, and ask questions before proceeding. Our BBB A+ accreditation reflects our commitment to ethical pricing, transparent communication, and fair business practices.

CONTRACTS, AGREEMENTS, AND CHANGE ORDERS

No project commences without a fully executed, written Service Agreement. Verbal agreements, email confirmations, or text messages do not constitute binding contracts. All agreements must include:

  • Detailed scope of work and material specifications
  • Project timeline and milestone expectations
  • Payment schedule and accepted payment methods
  • Warranty terms and maintenance requirements
  • Client responsibilities and site access provisions
  • Signatures from both authorized representatives

Change Orders are required for any deviation from the original contract scope. This includes material substitutions, structural discoveries, added repairs, or timeline extensions. Change orders must be documented in writing, include revised pricing and schedule adjustments, and require mutual written approval before work proceeds. Parkway Roofing LLC will not perform out-of-scope work based on verbal instructions. Clients who request undocumented changes assume financial and scheduling responsibility for resulting delays or additional costs.

PAYMENT TERMS AND FINANCIAL CONDITIONS

Payment schedules are structured to align with project milestones, ensuring fairness and financial transparency for all parties. Standard payment terms include:

  • Initial Deposit: Typically 30–40% of total contract value, due upon contract signing to secure materials, schedule labor, and obtain permits.
  • Progress Payment(s): 30–40% due upon completion of tear-off, decking inspection, and underlayment installation.
  • Final Payment: Remaining balance due upon project completion, final cleanup, client walkthrough, and municipal inspection approval (where applicable).

Accepted payment methods include certified checks, bank transfers, credit/debit cards, and approved financing programs. Cash payments exceeding $10,000 require IRS-compliant documentation per federal regulations.

Late payments incur a 1.5% monthly interest charge or the maximum rate permitted by Texas law, whichever is lower. Parkway Roofing LLC reserves the right to suspend work, delay final inspections, or file mechanic’s liens in accordance with Texas Property Code Chapter 53 if payments are not rendered as agreed. Financing approvals are subject to third-party lender criteria; Parkway Roofing LLC does not guarantee financing availability or interest rates.

All payments are non-refundable once materials have been ordered, permits secured, or labor mobilized, except in cases of Company default or termination for cause as outlined in Section 17.

PROJECT TIMELINES, DELAYS, AND WEATHER CONSIDERATIONS

Roofing and exterior construction are highly weather-dependent industries. Houston’s climate, characterized by intense heat, frequent thunderstorms, humidity, and seasonal tropical systems, directly impacts scheduling and material performance. Parkway Roofing LLC provides estimated completion timelines based on historical data, current weather forecasts, and material availability, but cannot guarantee exact completion dates.

Delays may occur due to:

  • Rain, high winds, extreme heat, or unsafe working conditions
  • Manufacturer backorders or supply chain interruptions
  • Municipal permit processing or inspection scheduling delays
  • Structural discoveries requiring engineering consultation
  • Client-requested changes or delayed approvals

We commit to proactive communication. If delays exceed five (5) consecutive business days, we will notify clients via phone, email, or written update. Parkway Roofing LLC is not liable for consequential damages resulting from weather-related or supply chain delays. We prioritize safety over speed and will not proceed with installation if environmental conditions compromise worker safety or material integrity.

CUSTOMER RESPONSIBILITIES AND SITE PREPARATION

Client cooperation is essential for project efficiency, safety, and quality outcomes. Prior to and during construction, clients agree to:

  • Provide unobstructed access to the property, roof, attic, gutters, and exterior walls.
  • Remove vehicles, outdoor furniture, grills, potted plants, and fragile landscaping from work zones.
  • Secure pets indoors or in designated safe areas away from construction activity.
  • Protect interior valuables from vibration, dust, or accidental exposure; Parkway Roofing LLC recommends covering attics and sealing interior vents during tear-off.
  • Ensure utilities (water, electricity, gas) are functional and accessible for tool operation and safety equipment.
  • Provide accurate property information, including prior repairs, insurance claims, HOA restrictions, and known structural issues.
  • Designate a single point of contact for daily communications, approvals, and walkthroughs.

Failure to fulfill these responsibilities may result in project delays, additional labor charges, or safety hazards. Parkway Roofing LLC is not responsible for damage to unsecured personal property, vehicles, or landscaping left in active work zones.

CLEANUP, SAFETY, AND SITE STANDARDS

One of Parkway Roofing LLC’s defining differentiators is our uncompromising commitment to job-site cleanliness and professional conduct. We maintain a high standard of excellence not only in the work we perform but in the cleanup after the job is complete. Daily debris removal, magnetic nail sweeping, tarp deployment, and perimeter containment are standard protocol. Final cleanup includes comprehensive yard inspection, gutter flushing, pressure washing of driveways (if included in contract), and proper disposal of all construction waste at licensed facilities.

Safety is paramount. Our crews comply with OSHA standards, utilize fall protection systems, wear certified personal protective equipment, and follow strict ladder and scaffold protocols. Clients must not interfere with safety barriers, warning signs, or crew operations. Unauthorized entry into active work zones voids liability coverage and may result in immediate work suspension.

WARRANTIES, GUARANTEES, AND MAINTENANCE REQUIREMENTS

Parkway Roofing LLC provides dual-layer warranty coverage:

  1. Manufacturer Warranty: Covers material defects and performance per the roofing, siding, or gutter manufacturer’s specifications. Warranty terms vary by product and are provided at project completion.
  2. Workmanship Warranty: Covers installation defects attributable to Parkway Roofing LLC labor for a period of five (5) years from project completion, unless otherwise specified in writing.

Warranties do not cover:

  • Damage from acts of God, hurricanes, hail, windstorms, or severe weather events
  • Improper maintenance, neglect, or unauthorized third-party repairs
  • Structural settling, foundation shifts, or pre-existing roof defects
  • Cosmetic wear, fading, or normal aging of materials
  • Damage caused by client actions, landscaping equipment, or foot traffic on the roof

Warranty claims must be submitted in writing within thirty (30) days of discovery. Parkway Roofing LLC will inspect, validate, and repair covered defects at no additional labor cost. Manufacturer warranties require direct client registration; we assist with documentation but cannot guarantee manufacturer claim approval.

Annual maintenance inspections are strongly recommended to preserve warranty validity and extend roof lifespan. Maintenance contracts are available upon request.

LICENSING, INSURANCE, AND REGULATORY COMPLIANCE

Parkway Roofing LLC operates in full compliance with Texas state and local regulations. We maintain active general liability insurance, workers’ compensation coverage, and all required municipal contractor licenses. Certificate of Insurance (COI) documentation is available upon request prior to contract execution.

We handle all necessary building permits, HOA approvals (where applicable), and municipal inspections for projects within our contracted scope. Clients are responsible for verifying HOA architectural guidelines, historic district restrictions, or municipal overlay requirements prior to signing contracts. Parkway Roofing LLC is not liable for permit denials resulting from undisclosed HOA rules, zoning violations, or client-provided inaccurate property information.

All subcontractors engaged by Parkway Roofing LLC are licensed, insured, and subject to our quality control standards. We maintain full supervisory responsibility for all on-site activities.

LIMITATION OF LIABILITY AND INDEMNIFICATION

To the maximum extent permitted by Texas law, Parkway Roofing LLC’s total liability for any claim arising from website use, estimate preparation, or service performance shall not exceed the total amount paid by the client under the applicable contract. We shall not be liable for indirect, incidental, consequential, punitive, or special damages, including but not limited to loss of property value, business interruption, temporary housing costs, or emotional distress.

Clients agree to indemnify, defend, and hold harmless Parkway Roofing LLC, its owners, employees, and agents from any claims, damages, or legal fees arising from:

  • Client misrepresentation of property ownership or structural conditions
  • Unauthorized site access or interference with crew operations
  • Failure to secure required permits or HOA approvals
  • Damage to personal property left in active work zones
  • Third-party claims resulting from client negligence or pre-existing conditions

This limitation applies regardless of the legal theory asserted, whether in contract, tort, or statutory violation.

DISPUTE RESOLUTION AND GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles. Any dispute arising from website use, estimate disagreements, contract performance, or warranty claims shall be resolved exclusively in the state or federal courts located in Harris County, Texas.

Prior to litigation, both parties agree to engage in good-faith mediation facilitated by a mutually agreed-upon neutral third party. If mediation fails, binding arbitration may be initiated per American Arbitration Association rules. Parkway Roofing LLC participates in the Better Business Bureau dispute resolution program and will cooperate fully with BBB investigations.

Clients may not initiate class actions, consolidate claims, or pursue punitive damages unless explicitly permitted by Texas statute.

PRIVACY, DATA COLLECTION, AND COMMUNICATIONS

Parkway Roofing LLC collects only the information necessary to process inquiries, generate estimates, schedule consultations, and fulfill service contracts. Data collected via contact forms, phone calls, or email submissions includes name, phone number, email address, property location, and project details. We do not sell, trade, or rent personal information to third parties.

Data is stored securely and used solely for business operations, warranty administration, and service follow-ups. By submitting contact information, you consent to receive project updates, maintenance reminders, and company communications. You may opt out at any time by contacting us directly. We comply with applicable federal and Texas privacy regulations and will not share data except with licensed subcontractors, financing partners, or municipal authorities as required for permit processing or project execution.

FORCE MAJEURE

Neither party shall be liable for failure or delay in performance resulting from causes beyond reasonable control, including but not limited to hurricanes, floods, tornadoes, pandemics, governmental orders, labor strikes, material shortages, transportation failures, or utility outages. Affected obligations shall be suspended for the duration of the Force Majeure event. If performance remains impossible for more than sixty (60) days, either party may terminate the contract without penalty, subject to reimbursement for completed work and ordered materials.

TERMINATION AND CANCELLATION POLICIES

Clients may cancel a signed contract within three (3) business days of execution, per the Texas Home Solicitation Transactions Act, provided no materials have been ordered, permits pulled, or labor scheduled. After this window, cancellations incur a processing fee equal to 10% of the contract value or actual costs incurred, whichever is greater.

Parkway Roofing LLC may terminate contracts for:

  • Non-payment or breach of payment terms
  • Client interference with safety protocols
  • Fraudulent property representation
  • Failure to provide site access or approvals
  • Repeated refusal to comply with contract terms

Upon termination, clients remain liable for all completed work, ordered materials, permits, and disposal fees. Uninstalled materials may be returned to suppliers, subject to restocking fees.

MODIFICATIONS TO TERMS

Parkway Roofing LLC reserves the right to update, amend, or replace these Terms and Conditions at any time to reflect changes in business operations, legal requirements, or industry standards. Updated terms will be posted on our website with a revised effective date. Continued use of our website or engagement of our services following publication constitutes acceptance of the revised terms. We encourage periodic review of this document.

CONTACT INFORMATION AND FINAL ACKNOWLEDGMENT

For questions regarding these Terms and Conditions, service inquiries, warranty claims, or project consultations, please contact:

Parkway Roofing LLC

Owner: Gene Ysidron Sr.

Service Area: Houston & Harris County, Texas

Phone: 123-456-789

Email: info@sample.com

Contact Form: Available via official website

By accessing our website, submitting an inquiry, or signing a service agreement, you acknowledge that you have read, understood, and voluntarily agreed to these Terms and Conditions. You confirm that you possess the legal authority to commission roofing and exterior construction services for the referenced property. Parkway Roofing LLC remains committed to delivering professional roofing services that protect, enhance, and provide lasting value to every home and business we serve.

Thank you for choosing Parkway Roofing LLC. We look forward to delivering exceptional craftsmanship, transparent communication, and Roofing priced right for your property.